Your first visit · JamesB Hair Bristol

New here? Start in the right place.

You do not need to understand our whole booking menu. Tell us whether you want a cut, colour or advice first, and follow the clearest route below.

What should I book?

Three simple starting points.

I’m new and want colour

Book a 30-minute new-client colour consultation. Do not book the colour service itself yet; testing and a plan come first.

Book consultation ↗

I only want a haircut

Book directly by your current hair length. Choose Restyle when the shape or length is changing significantly.

Book haircut ↗

I’m a current client

If you have had colour with us recently, book your usual service. If it is new colour or more than six months since your last colour, begin with a consultation.

Log In ↗

Colour clients

Consultation first. Colour second.

01

Book online

Every first booking is made through our secure booking platform.

02

Meet & assess

We discuss history, condition, goals, routine, timing and budget.

03

Test safely

Allergy testing takes place at least 48 hours before colour; other tests are added when needed.

04

Agree the plan

You leave knowing what to book, what is achievable and the likely investment.

Before you arrive

Useful things to know.

Online first booking: New guests set up their own booking account. We do not take first bookings by phone, social message or email.

Card details: A secure card hold protects booked time and supports our cancellation policy.

Age: We do not provide services for anyone under 16, and chemical services are for clients aged 18 or over.

Timing: Allow roughly four weeks from colour consultation to service, and more before an important event.

Support: If bringing someone with you is important, contact us before the appointment so we can plan around the available space.

First-visit questions

New client FAQs.

Why can’t I book colour straight away?
Consultation protects your safety, your result and the time in the diary. It allows us to test, quote and reserve the correct service rather than guess.
What if I don’t know what haircut to choose?
Choose Restyle if you want a significant change. For maintenance, book by your current length. Your stylist will still consult before cutting.
Can I have a quiet appointment?
Yes. Tell us what would make the visit more comfortable. Conversation is never compulsory and individual needs are treated without judgement.
Your next step

Choose the appointment—not the whole journey.